Webcast
FREE
9 min
FULL
40 min
From hesitation to action: Navigating the defensive buyer's mindset
In this webcast, Mason Cosby unpacks how to engage today's defensive B2B buyer – a prospect who isn't just cautious, but actively seeking to maintain control and avoid feeling sold to – and how to shift deals from hesitation to confident action

Mason Cosby
Strategic Advisor & Founder,
Scrappy ABM
What you will learn
Recognize and respond to behaviors that signal risk-aversion
Present ROI in ways that resonate with cautious stakeholders
Handle timing objections with empathy and strategy
Build trust by respecting buyer autonomy while guiding confident decisions
FREE PREVIEW
Watch now
A short clip from the full webcast. Enough to get a feel for the expert's approach and decide if you want to go deeper
INFUSE CLIENTS & PARTNERS
Full 40-min webcast
The complete session including defensive buyer behavior frameworks, ROI communication strategies for risk-averse stakeholders, timing objection handling, and trust-building approaches that position you as a trusted advisor rather than a vendor
Who is this for?
B2B marketers and sales professionals who are navigating complex, high-scrutiny buying environments and want practical strategies for building genuine trust with defensive buyers – without resorting to pressure tactics that erode credibility and stall deals

MORE LIKE THIS
Full access to this webcast is available to INFUSE clients and partners
To unlock it, request a Client Upgrade from your Dashboard or contact your INFUSE Client Success Associate.
Great news! The full webcast is already unlocked for you.
It's organized question by question, so you can jump straight to what matters most to you. Dive in and enjoy!
INFUSE Academy webcasts are free for all INFUSE clients and partners.
Missing access?
INFUSE Academy courses are free for all INFUSE clients and partners.
Missing access?
INFUSE Academy workshops are free for all INFUSE clients and partners.
Missing access?
Write your awesome label here.
Unfortunately, the coupon you used for registration has expired. Please contact your partner for assistance with generating a new coupon code to get access to the partner portal.
Unfortunately, the coupon you used for registration is not valid. If you think the coupon code was correct or that there was a mistake, please contact us at team@infuseacademy.com for assistance.

